WEBINAR: Deescalation for Public Safety
How first responders can use communication to calm the irrationalBy Calibre Press | Sep 6, 2016
To register for this webinar, click HERE.
First responders often deal with people in crisis. They are sometimes illogical, unreasonable, and bordering on dangerous. Sometimes they are dangerous.
It is imperative that officers, EMTs, firefighters–everyone in public safety–learn how to quickly develop rapport and initiate calmative tactics with such people. Problem is: Most training teaches for ‘cookie-cutter’ to what are in fact complex and dynamic events. No two situations are the same.
Understanding human beings in crisis, what they want and the commonalities of stress is where success begins. This webinar will address realistic, simple and immediately applicable skill sets designed to work on the street.
About the Presenter
Lt. Jim Glennon (ret.) has a BA in Psychology but more importantly more than 35 years in law enforcement as an investigator, interviewer, hostage negotiator and interrogator. The science, theory and experience he brings to the table will enable participants to utilize this information immediately.
TargetSolutions is the leader in computer-based training for public safety agencies. The company was founded in 1999 and today there are more than 4,000 organizations using TargetSolutions’ innovative technology to solve their training challenges. TargetSolutions features more than 250 hours of Fire and EMS continuing education, more than 240 courses for law enforcement, powerful applications for tracking training and compliance tasks, and world-class customer service. With TargetSolutions, public entities are able to strengthen compliance, improve performance, increase safety, and reduce training expenses and overall liability.
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