WEBINAR: Deescalation for Public Safety

How first responders can use communication to calm the irrational

By Calibre Press  |   Sep 6, 2016

To register for this webinar, click HERE.

First responders often deal with people in crisis. They are sometimes illogical, unreasonable, and bordering on dangerous. Sometimes they are dangerous.

It is imperative that officers, EMTs, firefighters–everyone in public safety–learn how to quickly develop rapport and initiate calmative tactics with such people. Problem is: Most training teaches for ‘cookie-cutter’ to what are in fact complex and dynamic events. No two situations are the same.

Understanding human beings in crisis, what they want and the commonalities of stress is where success begins.  This webinar will address realistic, simple and immediately applicable skill sets designed to work on the street.

About the Presenter

img_0022Lt. Jim Glennon (ret.) has a BA in Psychology but more importantly more than 35 years in law enforcement as an investigator, interviewer, hostage negotiator and interrogator.  The science, theory and experience he brings to the table will enable participants to utilize this information immediately.

About TargetSolutions

TargetSolutions is the leader in computer-based training for public safety agencies. The company was founded in 1999 and today there are more than 4,000 organizations using TargetSolutions’ innovative technology to solve their training challenges. TargetSolutions features more than 250 hours of Fire and EMS continuing education, more than 240 courses for law enforcement, powerful applications for tracking training and compliance tasks, and world-class customer service. With TargetSolutions, public entities are able to strengthen compliance, improve performance, increase safety, and reduce training expenses and overall liability.


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Calibre Press

Calibre Press

Calibre Press has 37 years in the business of keeping officers safer, smarter and more successful, from rookie to retirement.